FREQUENTLY ASKED QUESTIONS (FAQs)
Home Service FAQs
Friendly Pro Services
HVAC, Plumbing & Electrical Experts in Southeast Michigan
At Friendly Pro Services, we’ve been serving homeowners and businesses throughout Warren, Royal Oak, Oakland County, Macomb County, and Wayne County for more than 30 years. As a locally focused, family-owned company, we know how important reliable, same-day home service is — especially during Michigan’s extreme seasons.
We provide HVAC, plumbing, and electrical services, making us a one-stop service partner for repairs, maintenance, and installations. Whether you’re dealing with a furnace issue, a clogged drain, or an electrical concern, our licensed technicians are here to help.
Here are the most common FAQs about general home services that homeowners and business owners frequently ask us.
1. About Friendly Pro Services
Are your technicians licensed, bonded, and insured?
Yes. All Friendly Pro Services technicians are fully licensed, bonded, and insured to perform HVAC, plumbing, and electrical work in Michigan.
Do you background-check and drug-test your technicians?
Absolutely. Every technician is background-checked and drug-tested for your safety and peace of mind.
What makes Friendly Pro Services different from other companies?
We’re a locally owned, highly rated, one-stop service company offering HVAC, plumbing, and electrical expertise under one roof — with transparent pricing, fast service, and a reputation built on honesty.
How long have you been in business?
We have more than 30 years of experience serving homeowners and businesses in Southeast Michigan. Learn about our company and our team.
Do you provide both residential and commercial services?
Yes. We serve single-family homes, multifamily properties, and small- to medium-sized commercial buildings. Contact us today to schedule your free consultation. We are ready to help 24/7!
What makes Friendly Pro Services different from other companies?
We’re a locally owned, highly rated, one-stop service provider offering HVAC, plumbing, and electrical expertise under one roof — with transparent pricing, fast service, and a reputation built on honesty.
2. Scheduling & Service Process
How do I schedule service?
You can call us directly, schedule online, or request an estimate through our website. Same-day and next-day appointments are often available. During your visit, your technician will diagnose the issue and present options.
Do you offer same-day service in Warren, MI?
Yes. We provide same-day service throughout Warren, Royal Oak, and most of our Southeast Michigan service area.
Do you offer evening or weekend appointments?
Yes. We offer flexible scheduling to accommodate busy households and Michigan’s unpredictable weather.
What should I expect during a service visit?
Your technician will:
- Arrive on time
- Inspect the issue
- Explain the findings
- Provide upfront pricing
- Perform the repair or service once approved
Do you provide maintenance services in Oakland County?
Yes. We offer regular maintenance programs for HVAC, plumbing, and electrical systems — making us a one-stop shop for routine care and long-term system performance.
3. Pricing, Estimates & Financing
Do you offer free estimates?
Yes. Many of our repair and replacement services include free estimates.
Do you offer financing?
Yes. Friendly Pro Services partners with Michigan Saves to offer financing for unexpected repairs, replacements, or upgrades — including heating and cooling system installation, plumbing replacements, and electrical improvements.
Are your prices upfront?
Always. We provide transparent, upfront pricing before any work begins. No hidden fees and no surprise charges.
Do you charge extra for after-hours service in Warren, Royal Oak & Oakland County?
Emergency service availability varies by situation. Any after-hours or holiday service fees will be explained up front before dispatching a technician.
4. Emergency Service FAQs
Do you offer 24/7 emergency service in Warren or Royal Oak?
Yes. We are available 24/7 for HVAC, plumbing, and electrical emergencies, including nights, weekends, and holidays, for residents of Macomb, Oakland, and Wayne Counties.
What counts as an emergency?
Common emergencies include:
- No heat during freezing temperatures
- Burst pipes or flooding
- Sewer backups
- Electrical hazards or burning smells
- Power outages are affecting essential appliances
- Furnace or AC failure during extreme weather
How quickly can you respond to an emergency?
Response times depend on your location, but we strive to dispatch emergency crews rapidly throughout Warren, Royal Oak, and the surrounding areas.
5. HVAC Service FAQs
Do you work on all HVAC brands?
Yes. We service and install all major HVAC brands, including furnaces, AC systems, heat pumps, and ductless mini-splits.
Do you offer HVAC maintenance plans in Warren and Royal Oaks?
Yes. Regular maintenance helps prevent breakdowns, improves efficiency, and extends system life.
Do you offer both HVAC repair and installation services?
Yes. We provide HVAC repair, installation, replacement, and annual tune-ups.
6. Plumbing Services FAQs
Do you offer full-service plumbing in Royal Oaks and Warren?
We handle everything from fixture installation and leak repairs to drain services, water heaters, and more.
Do you work on tankless and traditional water heaters?
Yes. We repair, replace, and install both tankless and tank-style water heaters.
Do you offer whole-home plumbing inspections?
Yes. Ideal before buying a home, remodeling, or diagnosing recurring problems.
7. Electrical Service FAQs
Are your electricians licensed in Michigan?
All electricians on our team are Master Electricians, holding the highest level of licensure, and are fully qualified to perform advanced electrical services.
Do you upgrade electrical panels?
Yes — including old fuse panels, outdated breaker boxes, and panels that no longer meet safety standards.
Do you offer electrical safety inspections in Warren, Royal Oaks, and Oakland County?
Yes, we offer comprehensive safety inspections for your entire home in all areas we serve.
Still Have Questions?
Friendly Pro Services is here to help — whether you need HVAC, plumbing, or electrical assistance.
Call (586) 486-4475 or contact us online
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