PRIVACY POLICY

At Friendly Pro Services, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website (https://friendlyproservices.com/) or use our services.

1. Information We Collect

• Information You Provide Directly: When you request a service, schedule an appointment, complete a form, sign up for updates, or otherwise interact with us, you may provide your name, email address, phone number, service address, and other details.

• Automatically Collected Information: We may collect technical data such as IP address, browser type, device info, OS, visited pages, and referring site.

• Information from Third Parties: We may receive information from partners or third-party services to enhance our offerings.

2. How We Use Your Information

• Provide, operate, and improve our services and customer support

• Schedule appointments and manage service requests

• Communicate with you regarding service updates, offers, or inquiries

• Send marketing and promotional messages (opt-out anytime)

• Comply with legal obligations or enforce our terms

We process your data based on legitimate interests, your consent, contractual necessity, and legal compliance.

3. Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We will not give or sell your personal information to any unaffiliated third party.

4. Data Security

• Data encryption

• Secure servers and firewalls

• Access control protocols

No method of online transmission or storage is 100% secure. In case of a data breach, we’ll notify you promptly under applicable laws.

5. Cookies and Tracking

Our website uses cookies and similar technologies for improved experience and analytics.

• Session and persistent cookies

• Third-party tools like Google Analytics and Meta Pixel

You can manage cookies via browser settings. To opt out of targeted advertising, visit the Network Advertising Initiative or Digital Advertising Alliance.

6. Your Rights

• Access, correct, or delete your personal information

• Withdraw consent or object to certain processing

• Request data portability (if applicable)

• Opt out of marketing communications anytime

You need not provide Friendly Pro Services with personally identifying information as a condition of using our site. However, failure to provide certain information when asked may prevent certain features of the website from functioning or prevent us from effectively responding to your requests. To exercise your rights, contact us using Section 9 details.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices.

8. Changes to This Policy

We may update this policy. Material changes will be noted on this page or via email. Please review regularly to stay informed.

9. Contact Us

Friendly Pro Services:

Email: 1friendlyelectric@gmail.com

Phone: +1 (586) 486-4475

10. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect their data. If identified, it will be deleted promptly.